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Delivery policy

Parcels will need to be signed for in person. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If you are not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.

To check on the status of an order or verify shipment, please email: 

Type of delivery

Estimated arrival



Up to 5 working days



Next day (excl. Sat/Sun and Bank Holidays) *


EUROPE & North america**

Up to 5 working days


Rest of world**

Up to 5 working days


*Please note that orders placed after 3pm Friday will be delivered on the following Tuesday. Orders placed prior to a Bank Holiday weekend will be delivered two days after the Bank Holiday.

**Non-EU orders are exclusive of VAT. VAT (20%) is removed from your order at checkout. Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer.

Transactions are processed in pounds sterling.