Delivery policy
Essential Delivery Policy Details for a Seamless Shopping Experience
Our delivery policy details ensure that you receive your purchases with ease and convenience. We understand that getting your items promptly is vital, and we’ve tailored our service to enhance your experience.
When placing your order, make sure to provide a delivery address where you'll be available, whether it’s at home or your workplace. If you can’t be there when your parcel arrives, don’t worry! Our courier will leave a calling card, allowing you to reschedule delivery for a time that suits you best.
Need to track your order? Simply reach out to us at info@sofiawaldorf.com for updates.
Delivery Options
Here’s what we offer:
- Standard UK: Arrives in up to 5 working days – FREE
- Next Day UK: Delivered the next working day (excludes Sat/Sun and Bank Holidays) – £3.95
- Europe & North America: Arrives in up to 5 working days – £15.00
- Rest of the World: Arrives in up to 5 working days – £15.00
*Orders after 3pm on Fridays will be delivered the following Tuesday, and those before a Bank Holiday weekend will arrive two days post-Bank Holiday.
**For non-EU orders, VAT is removed at checkout, but be aware that any local duties and taxes are the customer's responsibility.
At Sofia Waldorf, we aim to make every part of your shopping experience enjoyable, including our delivery policy details. Shop with confidence, knowing your items will arrive safely and promptly!